You’ve bought a Hino – now what?

Thursday, 3 November 2016

You’ve bought a Hino – now what?

Buying a Hino vehicle is a lot like getting married; it comes with a whole family attached, in a good way. Being part of the Hino family means you have access to a support network that has vast knowledge and diversity within the industry, and best of all, you’re privy to Hino Advantage.

Hino Advantage provides you with a range of support solutions that will save you money, worry and driven to do more for you during the entire lifetime of your vehicle.

So you’re a proud Hino owner, now what?

We’ve got your back.

If you should ever find yourself in a sticky situation on the side of the road, just pick up your phone and Hino Roadside Assist is on standby 24 hours a day, seven days a week on 1800 MY HINO.

Or for more extensive customer enquiries, there is someone available to take your call at the recently launched, purpose-built Customer Care Centre at Hino head office in Sydney. The Customer Care Centre is more than a call centre, it provides customers with the complete support solution by connecting them directly to the centre of operations. Call 1300 01 Hino from 8:30am to 8:00pm, Monday – Friday and you will be directed to a real expert.

Technicians in the know

If your vehicle needs some love, you’ll want to get the help from a professional. Hino service technicians are trained and qualified. And the network of good service keeps expanding; Hino has over 60 service centres and dealers across Australia. All technical staff go through the Hino Induction Program, and are mentored by highly skilled trainers and industry professionals to complete rigorous formal qualification and accreditation programs. Pair this expertise with Hino Genuine Parts, which come with a 3 Years Unlimited Kilometre Parts Warranty when fitted by an authorised Hino dealer, you can breathe easy knowing your vehicle is in good hands.

From 3 to 5

Sometimes having an advantage means paying that little extra. Extend your warranty or roadside assist to five years; that’s two years more than the standard three years. This means you get extra time to focus on developing your business with the same great, reliable services on your side.

While you’re at it, ask about finance solutions which can help you to grow your business too.

One price for ever (almost)

As for service agreements, Hino provides two options which can be customised specifically to meet your business requirements. This allows you to budget for one regular monthly fee over the life of your service agreement, which means the chances of unexpected costs are minimal, especially those for normal retail servicing.

Hino also have fixed-price minor servicing on all Euro 5 models. Now you can budget ahead, pay less for your service and get more out of your business.

With Hino celebrating 50 years in Australia last year, and our extended Toyota Group family also providing superior quality products, you should be confident knowing that you’ll never ride alone. At Hino, we’re driven to do more for you.

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